Privacy Policy
Last updated: March 2025
Overview
New Mexico Septic Connect is a referral service that connects homeowners with independent septic service providers. This privacy policy explains what information we collect and how it is used.
Information We Collect
Browsing Information
When you browse this site without calling or submitting a form, we do not directly collect personal information from you. However, standard web hosting and security services may collect:
- IP addresses
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and screen size
This information is used for security, performance monitoring, and understanding how visitors use the site.
Phone Call Information
When you call the phone number displayed on this site, you are connected to an independent septic service provider. Call routing services may collect:
- Your phone number
- Call duration and time
- Geographic location (based on area code)
- Which page you called from
This information helps us connect you to the appropriate service provider for your area and improve our referral service.
Information Shared with Service Providers
When you are connected to an independent contractor, any information you provide during that call (your name, address, service needs, etc.) is shared directly with that contractor. We do not control how independent contractors use or store your information - they operate under their own privacy practices.
How We Use Information
Information collected through this site is used to:
- Connect you with appropriate septic service providers in your area
- Improve site content and user experience
- Monitor site security and prevent abuse
- Analyze which geographic areas and services are most requested
- Ensure proper routing to licensed contractors
Information We Do Not Collect
We do not:
- Collect credit card or payment information (we don't provide services or estimates)
- Store detailed personal information in our own databases
- Sell your information to third parties
- Use tracking cookies for advertising purposes
- Record phone conversations
Third-Party Services
This site may use third-party services for hosting, analytics, and call routing. These services have their own privacy policies and data practices. We use only reputable providers and minimize data collection to what is necessary for site operation.
Data Security
We implement reasonable security measures to protect information collected through this site. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Browse this site without providing personal information
- Choose not to call the phone number
- Request information about data collected during your visit
Children's Privacy
This site is not directed to children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.
Contact
If you have questions about this privacy policy, you may contact us through the phone number provided on the site.